Introduction
For finance and accounting professionals looking for opportunities in the UAE education sector, Canadian University Dubai (CUD) is one of the leading higher education institutions in the country. The university offers a professional working environment with opportunities in finance, administration, academics, and support services.
About Canadian University Dubai
Canadian University Dubai was established in 2006 and is located in Dubai, UAE. The university provides Canadian-based education programs while allowing students to study in Dubai and pursue opportunities locally and internationally.
CUD offers undergraduate and postgraduate programs in areas such as:
- Business Administration
- Engineering
- Architecture and Design
- Communication Arts
- Information Technology
- Health Sciences
- Management and Finance
The university focuses on academic excellence, innovation, and preparing students for global careers.
Accounting and Finance Career Opportunities
About the job
Job Description
Canadian University Dubai, CUD, is seeking a detail oriented and service focused Student Accounts Officer to join the Students Account Department. The successful candidate will support the daily collection of student related and general income payments, provide accurate financial information to students and stakeholders, and ensure that all financial transactions are processed in a timely, accurate, and professional manner.
Qualifications
- Applicants must hold a diploma or bachelor’s degree in a relevant field, such as accounting, finance, business administration, or a related discipline.
- The successful candidate should demonstrate strong numerical accuracy, sound bookkeeping knowledge, and the ability to review student ledgers, calculate applicable fees, and apply approved discounts and scholarships in accordance with university policies.
- Proficiency in basic Microsoft Excel is required. Experience working in a university environment is considered an advantage.
Experience Requirements
- Candidates must have a minimum of one year of practical experience in cashiering, teller services, student accounts, accounts receivable, or a related financial services role.
- Experience handling payments through cash, credit card, point of sale systems, bank transfers, and cheques is preferred.
- The ideal candidate will have experience providing high quality customer service in a busy, student facing environment, with the ability to remain accurate, professional, and composed during peak periods.
Key Areas of Work
The role will support student account operations across the following key areas:
- Student and general payment collections, ensuring all transactions are accurately recorded and reconciled.
- Student ledger review, fee calculation, and application of eligible discounts, scholarships, and other approved financial adjustments.
- Customer service and stakeholder support, providing clear, accurate, and timely information to students, parents, guardians, staff, and relevant departments.
- Payment follow up and recovery support, including assisting the Accounts Receivable department with student follow ups on outstanding payments when required.
- Billing, quotations, tax invoices, refunds, and clearance support for student withdrawals and graduations.
Service Focus
The successful candidate will be expected to deliver a positive and professional student experience by maintaining strong communication, accuracy, confidentiality, and responsiveness.
The role requires the ability to understand and apply university rules, scholarship requirements, fees, and other financial implications while supporting students and internal stakeholders with care and professionalism.
Key Responsibilities
- Collect student and general payments accurately through approved payment channels.
- Provide precise and timely financial information to students, parents, guardians, staff, and relevant stakeholders.
- Review student ledgers, calculate applicable fees, and apply approved discounts and scholarships accurately.
- Support payment plan arrangements and liaise with students regarding payment recovery.
- Collaborate with relevant departments to ensure accurate billing, refund processing, and student account updates.
- Assist the Accounts Receivable department with student follow ups on due payments as required.
- Prepare quotations and tax invoices when needed.
- Coordinate with relevant departments to provide financial clearance for student withdrawals and graduations.
- Support eligible students during the add and drop period by completing required course related financial processes.
- Apply university scholarship requirements, fee structures, and financial policies consistently and accurately.
- Maintain positive working relationships with colleagues, students, parents, and guardians.
- Provide feedback and insights to management regarding student account matters, service issues, and process improvements.
- Undertake additional duties as required to support the department, students, and the wider university community.
Our Eligible Employees Enjoy Competitive Compensation And Benefits, Including
- Generous annual leave
- Tax free salary
- Housing allowance
- Annual flights for self
- Professional development opportunities
- Medical health insurance
How to Apply
Candidates interested in career opportunities can check the official university career page:
Canadian University Dubai Careers
Conclusion
Canadian University Dubai provides a professional environment for accounting and finance professionals who want to work in the UAE education sector. With its international outlook, growing operations, and diverse workforce, CUD can be a good option for candidates looking to develop their careers in finance and administration.
Disclaimer: The information provided in this article is for general informational purposes only. Job availability, salary estimates, experience requirements, and benefits may vary depending on the specific vacancy, university policies, candidate qualifications, and market conditions. Applicants should verify the latest information through the official Canadian University Dubai careers portal before applying.
Disclaimer: The information provided in this article is for general informational purposes only. Details regarding job vacancies, salary ranges, experience requirements, and employee benefits are based on publicly available information and general UAE employment market trends. Actual job requirements, compensation packages, and hiring decisions may vary depending on Canadian University Dubai’s policies, the specific position, location, and candidate qualifications. Applicants are advised to check the official university careers page for the latest and most accurate vacancy information before applying.
