Ooredoo Announces Multiple Job Vacancies Ooredoo has announced multiple career opportunities in Kuwait across technology, marketing, business development, customer care, administration and B2B sales. The vacancies range from senior leadership positions to customer-facing and administrative roles, offering opportunities for candidates with different educational backgrounds and levels of professional experience.
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According to Ooredoo’s careers portal, the current Kuwait opportunities include positions such as Senior Director, Information and Communications Technology; Director, Business Planning, Pricing & Strategic Marketing; Executive, Retail Store; Support Staff, Call Center; Manager Strategic Business Development; Senior Specialist, Opportunity Sizing & Mapping; Senior Manager, Brand; Senior Executive, Administration Services; Senior Executive, Help Desk; Senior Engineer Demand & Delivery Management; and Senior Key Account Manager, B2B Sales.
The jobs are based in Kuwait City and cover several important functions within Ooredoo Kuwait and its subsidiaries. Candidates should carefully check the individual vacancy page for the latest closing date and application requirements before submitting an application.
About Ooredoo
Ooredoo is a leading telecommunications and digital services company operating across multiple markets. The company is focused on empowering customers to access and enjoy the best of the Internet through personalised and convenient digital experiences.
Ooredoo continues to invest in its telecommunications networks and digital infrastructure to provide seamless connectivity and meet the growing digital needs of customers. Beyond traditional telecommunications services, the company is working as a digital enabler across its markets, helping customers simplify their everyday lives through innovative digital solutions.
The company aims to create exciting and rewarding digital experiences by combining reliable connectivity, technology and customer-focused services. Through continued investment in networks and digital capabilities, Ooredoo seeks to support customers as their digital requirements continue to evolve.
1. Senior Director, Information and Communications Technology
Location: Kuwait City
Field: Technology
Contract: Full-time, permanent
Closing date: October 31, 2026
Job Description
Ooredoo Kuwait is seeking a Senior Director, Information and Communications Technology to lead activities across the ICT function, including IT, core network, IP, data centre, VAS and related technology operations.
The role involves developing and implementing ICT strategies in line with Ooredoo Kuwait, FASTtelco and Phono business objectives. The successful candidate will oversee network planning, design, engineering, optimisation and technology migration across 2G, 3G, 4G, 5G and IMS networks.
The position also covers IP network planning, VAS, mobile and fixed broadband services, IN networks, OSS, BSS and enterprise support systems. The successful candidate will contribute to technology roadmaps, major projects, budgeting, vendor management, tender evaluation and technical negotiations.
The role also requires strong leadership of technology teams, implementation of Agile and DevOps practices, monitoring of CAPEX and OPEX, and coordination with Ooredoo Group technology teams.
Qualifications
Applicants should have an Engineering Degree in Telecommunications, Computer Science or a related discipline, with appropriate professional registration. Candidates should have strong telecom technology knowledge and experience in mobile and fixed telecom operations, technology planning, network architecture and leadership.
Experience in both operator and vendor environments, strong project-management and technical skills, commercial understanding and excellent English communication are required. Arabic is an advantage.
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2. Director, Business Planning, Pricing & Strategic Marketing
Location: Kuwait City
Field: Marketing
Contract: Full-time, permanent
Closing date: October 29, 2026
Job Description
Ooredoo is looking for a senior marketing professional to lead strategic marketing planning, pricing and business-growth initiatives.
The position is responsible for developing and implementing marketing strategies covering research, analytics, branding, communications and product management. The successful candidate will also lead pricing strategies across the product portfolio and customer segments.
Key responsibilities include analysing market trends and competition, developing business plans, establishing KPIs, monitoring marketing performance, improving profitability, identifying new revenue opportunities and supporting digital pricing initiatives.
The role also involves customer segmentation, strategic positioning, portfolio management and coordination with finance, sales, customer value management and other departments. The successful candidate will help develop business cases, manage forecasts and identify opportunities for revenue and profit enhancement.
Qualifications
A Bachelor’s degree in Business, Marketing, MIS, Engineering or a related discipline is required.
Applicants should have around 8โ9 years of relevant experience, preferably in telecommunications. Strong knowledge of telecom products and services, analytical ability, presentation skills and knowledge of the mobile telecom industry are required. Fluency in English is required, while Arabic is an advantage.
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3. Executive, Retail Store
Location: Kuwait City
Field: Business & Consumer Sales
Contract: Full-time, permanent
Closing date: January 1, 2027
Job Description
Ooredoo Kuwait is recruiting an Executive, Retail Store to provide customer service and sell telecom products and services.
The employee will handle customer enquiries, explain products and services, process transactions and payments, promote telecom and device offerings and support customer retention. The role also includes upselling and cross-selling opportunities and helping customers resolve service-related problems.
The position requires employees to maintain accurate customer records and documentation, follow company procedures and provide a high level of customer service. The employee will also act as a link between customers and support departments when issues require further assistance.
Candidates will be expected to maintain updated knowledge of Ooredoo products, promotions, digital platforms and service procedures.
Qualifications
Applicants should have a two-year diploma in Business or a related discipline, or a high-school certificate with relevant work experience.
Strong customer-service orientation, good interpersonal and communication skills and fluency in written and spoken English and Arabic are required. Knowledge of MS Office is also required.
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4. Support Staff, Call Center / Phono Subsidiary of Ooredoo Kuwait
Location: Kuwait City
Field: Customer Care
Contract: Full-time, permanent
Closing date: January 1, 2027
Job Description
The Support Staff, Call Center position is responsible for handling customer contacts through different channels, including telephone, chat, email and social media.
The employee will respond to customer enquiries, provide information about Ooredoo products and services, resolve customer requests and escalate complex issues when necessary. Maintaining accurate customer records and following established procedures are important parts of the role.
The position also involves keeping up to date with new products, services and systems, supporting outbound customer campaigns and collecting customer feedback.
Where appropriate, employees may also be expected to close sales by matching customer needs with suitable products and services. The role requires the ability to work effectively under pressure while maintaining customer satisfaction.
Qualifications
A two-year diploma in Business or a related discipline is required.
Candidates should have a good telephone manner, strong knowledge of products and procedures, good computer skills and the ability to work under pressure. Good spoken Arabic and English are required.
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5. Manager Strategic Business Development
Location: Kuwait City
Field: Strategy & Corporate Affairs
Contract: Full-time, permanent
Closing date: December 10, 2026
Job Description
The Manager Strategic Business Development will be responsible for developing partnership strategies and executing strategic partnerships for Ooredoo Kuwait.
The role includes identifying potential partners, developing partnership concepts, negotiating agreements and supporting the creation of joint ventures, innovation hubs and other commercial arrangements.
The position also focuses on new business opportunities, including mergers and acquisitions, strategic partnerships and ventures. The employee will conduct commercial analysis, assess market conditions and identify opportunities for business growth.
The successful candidate will work with internal business units and external stakeholders, support strategic initiatives and provide data-driven recommendations to senior management.
Qualifications
Applicants should have a Bachelor’s degree in Telecommunications, Business, Strategy or a related discipline, or an MBA.
Ooredoo requires approximately 5โ6 years of experience in partnership and innovation, preferably within a major telecommunications or corporate-development environment. Experience in business development, partnership strategy, M&A and partner management is required.
Strong analytical, financial modelling, project management, negotiation and communication skills are important. Excellent written and spoken English and Arabic are required.
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6. Senior Specialist, Opportunity Sizing & Mapping
Location: Kuwait City
Field: Strategy & Corporate Affairs
Contract: Full-time, permanent
Closing date: December 10, 2026
Job Description
The Senior Specialist, Opportunity Sizing & Mapping will support strategic decision-making through data analysis, market assessment and business opportunity evaluation.
The role involves collecting and validating data, analysing business performance, preparing forecasts, assessing market opportunities and conducting competitor analysis. The employee will also support strategic planning activities and provide management with insights based on data.
Responsibilities include tracking actual performance against targets, identifying trends, conducting scenario assessments, preparing reports and presentations and supporting market-sizing exercises.
The role requires close coordination with B2C and B2B teams and other stakeholders across the organisation.
Qualifications
A Bachelor’s degree in Business Administration, Management, Economics, Accounting or another relevant business field is required.
Applicants should have 3โ4 years of relevant experience and strong analytical and communication skills. Knowledge of mobile technology and the telecom industry is beneficial. Candidates should also be able to work under pressure and operate effectively in a multicultural environment.
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7. Senior Manager, Brand
Location: Kuwait City
Field: Marketing
Contract: Full-time, permanent
Closing date: November 1, 2026
Job Description
Ooredoo Kuwait is seeking a Senior Manager, Brand to develop and execute marketing initiatives designed to strengthen the company’s brand.
The position involves planning and coordinating marketing activities, developing communication plans, supporting new campaign launches and maintaining consistency in the use of the corporate identity.
The successful candidate will develop corporate communication strategies, prepare brand marketing plans and use market and competitor information to support integrated marketing activities.
The role also includes managing teams, monitoring performance, identifying training needs and ensuring staff-development plans are implemented.
Qualifications
A Bachelor’s degree in Mass Communication, Marketing, Media, Advertising or a related discipline is required, along with appropriate professional registration.
Applicants should have 7โ8 years of relevant experience, particularly in branding or promotional activities in the telecommunications sector, along with at least three years of management experience.
Creative ability, presentation skills, knowledge of MS Office and excellent Arabic and English communication skills are required.
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Note: The official listing shows a closing date of October 1, 2026, so applicants should verify whether the vacancy has been extended before applying.
8. Senior Executive, Administration Services / Fasttelco Subsidiary of Ooredoo Kuwait
Location: Kuwait City
Field: HR and Administration Services
Contract: Full-time, permanent
Closing date: October 29, 2026
Job Description
This position is responsible for a wide range of administrative activities at the Fasttelco subsidiary of Ooredoo Kuwait.
Responsibilities include coordinating rental contracts, communicating with landlords, obtaining required documentation, preparing contracts and following up on renewals and terminations. The employee will also handle retail-store rental contracts and licences.
The role includes coordination with Human Resources regarding work visas, residency applications and residency transfers for expatriate employees.
Additional duties include maintaining administrative files, processing correspondence, supporting employees, handling invoices, coordinating courier services, issuing purchase requisitions and providing general office support.
Qualifications
Applicants should have a Diploma in Human Resources or Business Management.
The position requires around 0โ1 year of experience in administration or secretarial work. Good knowledge of Microsoft Office and Access, typing skills in English and Arabic, and fluency in written and spoken English and Arabic are required.
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9. Senior Executive, Help Desk / FT Subsidiary of Ooredoo Kuwait
Location: Kuwait City
Field: Customer Care
Contract: Full-time, permanent
Closing date: November 1, 2026
Job Description
The Senior Executive, Help Desk role focuses on providing technical customer support for B2C fixed-telecom customers.
The employee will handle technical complaints, provide first-level technical assistance and resolve customer problems involving company products and services. Responsibilities include troubleshooting customer devices, Wi-Fi connections, DSL services and GPON connections.
The position also requires monitoring unresolved cases, escalating issues to relevant departments, following up on complaints and maintaining service-level targets.
The successful candidate will prepare daily reports, identify issues affecting large numbers of customers and provide technical assistance to other team members when required.
Qualifications
Applicants should have a Diploma or Bachelor’s degree in Computer Science, Engineering or a related field. Fresh graduates or candidates with relevant experience may be considered.
A+ , MCSE or CCNA certification is preferred. Knowledge of basic routing and switching, Wi-Fi troubleshooting, DSL and GPON configuration is required. Candidates should be proficient in English and Arabic.
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Ooredoo Kuwait Jobs โ Quick Application Table
| Job Title | Field | Location | Apply Now |
|---|---|---|---|
| Senior Director, Information and Communications Technology | Technology | Kuwait City | APPLY NOW |
| Director, Business Planning, Pricing & Strategic Marketing | Marketing | Kuwait City | APPLY NOW |
| Executive, Retail Store | Sales | Kuwait City | APPLY NOW |
| Support Staff, Call Center | Customer Care | Kuwait City | APPLY NOW |
| Manager Strategic Business Development | Strategy | Kuwait City | APPLY NOW |
| Senior Specialist, Opportunity Sizing & Mapping | Strategy | Kuwait City | APPLY NOW |
| Senior Manager, Brand | Marketing | Kuwait City | APPLY NOW |
| Senior Executive, Administration Services | HR/Admin | Kuwait City | APPLY NOW |
| Senior Executive, Help Desk | Customer Care | Kuwait City | APPLY NOW |
How to Apply
Interested candidates should use the official Ooredoo careers links provided under each position. Ooredoo states that applicants can submit their CV through the careers website when applying for an available position.
Candidates should ensure that their CV clearly reflects the education, professional experience, technical skills and language abilities required for the particular position. Applicants should also check the vacancy’s closing date before submitting their application, as the status of individual positions can change.
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