Job seekers looking for exciting career opportunities in the UAE retail and jewellery sector have a new opportunity to join one of the world’s most trusted jewellery brands. Malabar Gold & Diamonds has announced the latest recruitment for Customer Relation Executive and Retail Sales Executive positions across multiple branches in the United Arab Emirates.
These vacancies are ideal for energetic, customer-focused professionals with retail sales experience who are passionate about delivering exceptional customer service while building a rewarding career in the jewellery industry. Candidates with strong communication skills, sales expertise, and the ability to work in a fast-paced retail environment are encouraged to apply.
About Malabar Gold & Diamonds
Malabar Gold & Diamonds is the flagship jewellery retail brand of the Malabar Group, one of the largest jewellery retailers in the world. With an extensive network of showrooms across the Middle East, India, Southeast Asia, Europe, the USA, and other international markets, the company has earned a reputation for quality, trust, transparency, and outstanding customer service.
The brand offers a wide range of gold, diamond, platinum, gemstone, and bridal jewellery collections designed to meet the diverse preferences of customers. Over the years, Malabar Gold & Diamonds has become one of the most recognized jewellery brands in the GCC, serving millions of satisfied customers through innovation, ethical business practices, and superior shopping experiences.
The company continues to expand its retail operations and regularly recruits talented professionals who can contribute to its commitment to excellence.
APPLY NOW FOR THE LATEST VACANCIES
Current UAE Job Vacancies
Malabar Gold & Diamonds is currently inviting applications for the following positions:
- Customer Relation Executive
- Retail Sales Executive
Both positions offer excellent opportunities to work in premium jewellery showrooms across several UAE locations.
Customer Relation Executive
Job Code
INTLMGD1078
Functional Area
Retail Sales
Location
Vacancies are available at multiple UAE branches including:
- UAE Gold Souk
- UAE Gold Souk MGD LJ
- UAE Ithra
- UAE Karama
- UAE Madinat Zayed
- UAE Qusais
- UAE RAK Mall
- UAE Sharjah Al Nahda
- UAE Sharjah Rolla
Educational Qualification
Candidates should possess a Graduate degree from a recognized institution.
Age Requirement
20 to 26 years.
Experience Required
Applicants should have 2–3 years of relevant retail or customer service experience.
Salary
Salary will be offered according to industry standards, along with company policies and applicable benefits.
Key Responsibilities
The Customer Relation Executive serves as the face of the showroom by ensuring every customer enjoys a pleasant and memorable shopping experience.
Primary duties include:
- Welcoming customers professionally.
- Understanding customer requirements.
- Assisting customers in selecting jewellery.
- Explaining jewellery features and benefits.
- Recommending suitable products.
- Building long-term customer relationships.
- Resolving customer complaints effectively.
- Providing personalized customer service.
- Maintaining detailed knowledge of jewellery collections.
- Assisting with jewellery fittings and adjustments.
- Processing sales transactions accurately.
- Handling cash and card payments.
- Issuing customer receipts.
- Maintaining showroom cleanliness.
- Organizing product displays.
- Supporting sales targets.
- Assisting inventory management.
- Participating in product training sessions.
- Keeping updated with jewellery trends.
- Advising customers on jewellery care.
- Conducting customer follow-ups.
- Supporting promotional campaigns.
- Updating customer records using CRM software.
- Explaining company warranty policies.
- Participating in team meetings.
- Working closely with visual merchandising teams.
- Following company security procedures.
- Maintaining ethical business standards.
APPLY NOW
Retail Sales Executive
Job Code
INTLMGD1077
Functional Area
Retail Sales
UAE Locations
Recruitment is currently taking place at:
- UAE Al Ghurair Centre
- UAE Barsha Mall
- UAE Bur Dubai
- UAE Bur Dubai Al Fahidi
Experience Required
2–3 years of retail sales experience.
Salary
As per industry standards.
Key Responsibilities
Retail Sales Executives play an essential role in driving showroom sales while maintaining excellent customer satisfaction.
Responsibilities include:
- Greeting customers warmly.
- Understanding customer needs.
- Presenting suitable jewellery collections.
- Explaining product features.
- Preparing sales estimates.
- Completing sales transactions.
- Achieving individual sales targets.
- Maintaining daily stock records.
- Monitoring inventory levels.
- Reporting stock shortages.
- Managing product replenishment.
- Monitoring slow-moving inventory.
- Maintaining attractive product displays.
- Ensuring showroom hygiene.
- Safely transferring jewellery to lockers after business hours.
- Reporting security concerns immediately.
- Handling customer queries professionally.
- Supporting marketing activities.
- Assisting exhibitions and promotional events.
- Referring potential customers.
- Supporting cost-saving initiatives.
- Building professional relationships within the retail industry.
Skills Required
Ideal candidates should possess:
- Excellent communication skills.
- Strong customer service abilities.
- Retail sales experience.
- Confidence in interacting with customers.
- Product presentation skills.
- Cash handling knowledge.
- Computer literacy.
- Attention to detail.
- Teamwork abilities.
- Problem-solving skills.
- Professional appearance.
- Time management skills.
- Sales negotiation skills.
- Positive attitude.
- Ability to work under pressure.
APPLY NOW
Why Join Malabar Gold & Diamonds?
Working with Malabar Gold & Diamonds offers numerous professional advantages.
Employees become part of one of the world’s leading jewellery retail organizations while gaining valuable experience in luxury retail sales.
Benefits include:
- Opportunity to work with a globally recognized jewellery brand.
- Professional training and development.
- Exposure to premium jewellery collections.
- Career advancement opportunities.
- International work environment.
- Employee-focused workplace culture.
- Stable retail career.
- Continuous learning opportunities.
- Performance-driven environment.
- Long-term career growth.
Ideal Candidate Profile
Successful applicants are expected to demonstrate:
- Passion for customer service.
- Strong interpersonal skills.
- Professional communication.
- Sales-oriented mindset.
- Confidence in dealing with customers.
- Ability to achieve sales targets.
- Commitment to delivering exceptional customer experiences.
- Willingness to learn new product knowledge.
- Interest in jewellery retail.
Documents Required
Applicants should prepare:
- Updated Resume or CV.
- Passport copy.
- Educational certificates.
- Experience certificates.
- Passport-size photograph.
- Any professional training certificates.
Additional documents may be requested during recruitment.
Recruitment Process
Candidates can generally expect the following recruitment stages:
- Online application.
- Resume screening.
- Shortlisting.
- Interview.
- Document verification.
- Final selection.
- Job offer.
- Joining formalities.
Only shortlisted candidates are typically contacted for further evaluation.
Tips Before Applying
To improve your chances of selection:
- Update your resume with your latest work experience.
- Highlight jewellery or luxury retail experience.
- Showcase customer relationship achievements.
- Mention sales performance and targets achieved.
- Include CRM or POS software experience.
- Demonstrate strong communication skills.
- Keep all supporting documents ready.
APPLY NOW
How to Apply
Interested candidates should apply through the official Malabar Gold & Diamonds Careers website. Visit the careers portal, search for the desired vacancy, review the eligibility criteria carefully, complete the online application form, and upload the required documents.
Applicants are encouraged to submit their applications as early as possible since vacancies may close once suitable candidates are shortlisted.
Final Thoughts
The latest Malabar Gold & Diamonds UAE Careers 2026 recruitment presents an excellent opportunity for experienced retail professionals seeking stable and rewarding employment in the jewellery sector. Whether you are interested in customer relationship management or retail sales, these vacancies provide a chance to work with one of the most respected jewellery brands in the world.
Candidates who meet the eligibility requirements should prepare their documents, update their resumes, and submit their applications through the official Malabar Careers website to begin their journey with a globally trusted retail organization.
Join our Whats app for the latest Jobupdates
Important Notice
- We publish only job vacancies announced by official employers or their authorized recruitment channels.
- Our service is 100% free. We never charge job seekers for job information.
- We are not a recruitment agency and do not conduct interviews or guarantee employment.
- Always apply through the employer’s official email or recruitment channels.
- Never pay anyone claiming to offer jobs on our behalf.
- Verify all recruitment communications before sharing personal documents.
- Keep your CV updated with accurate qualifications, certifications, and GCC work experience before applying
