Louis Vuitton Announces Job Vacancies Dubai, UAE: Luxury fashion house Louis Vuitton has announced two permanent, full-time job opportunities in Dubai, United Arab Emirates. The vacancies are for Regional CRM Manager – Middle East and Merchandising Manager – Women’s Universe. Both positions offer opportunities for experienced professionals to join Louis Vuitton’s Middle East operations and contribute to customer engagement, luxury retail strategy, merchandising, sales performance, inventory management and regional business development.
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1. Regional CRM Manager – Middle East
Location: Dubai, United Arab Emirates
Employment Type: Full Time
Contract Type: Permanent
Published: October 3, 2026
Company: Louis Vuitton Middle East
About the Job
Louis Vuitton Middle East is looking for a Regional CRM Manager to lead and coordinate customer relationship management initiatives across the region. The role focuses on creating data-driven CRM strategies and personalized clienteling programmes designed to strengthen customer loyalty, improve client experiences and contribute to the overall business performance of the Maison.
The successful candidate will be responsible for translating CRM strategy into effective campaigns and customer engagement initiatives. The position requires close collaboration with retail, digital, marketing, IT, data and other cross-functional teams to ensure that customer-focused activities are executed consistently across different channels.
The CRM Manager will also play an important role in improving the use of customer data, developing client segments, monitoring campaign performance and identifying opportunities to increase customer conversion and retention.
Key Responsibilities
CRM Operations and Strategy
The Regional CRM Manager will execute CRM campaigns in line with the Maison’s overall strategy and customer segmentation approach.
Key responsibilities include:
- Implementing CRM campaigns based on business objectives and customer segments.
- Managing client databases and ensuring effective use of available customer data.
- Overseeing the implementation of marketing automation tools and loyalty programmes.
- Monitoring client conversion, retention and other CRM performance indicators.
- Identifying opportunities to improve customer engagement and loyalty.
- Working with cross-functional teams to ensure consistency across campaigns.
- Supporting regional CRM initiatives and Maison-specific activations.
Clienteling Management
A major part of the position involves developing and strengthening personalized clienteling initiatives across multiple channels.
The selected candidate will:
- Design and implement personalized clienteling programmes.
- Support boutique teams with CRM tools, guidelines and operational toolkits.
- Provide training and support to retail teams.
- Monitor clienteling performance and identify areas for improvement.
- Develop frameworks for nurturing relationships with high-value clients.
- Help ensure a consistent and premium customer experience at every stage of the client journey.
- Measure the impact of clienteling activities and continuously refine strategies based on results.
Data Analysis and Insights
The CRM Manager will use customer data and analytics to support business decisions and improve targeting strategies.
Responsibilities include:
- Using predictive analytics to support customer targeting.
- Preparing reports and dashboards to track campaign performance.
- Working with data teams to establish relevant customer segments and personas.
- Analysing customer behaviour and engagement patterns.
- Identifying opportunities to optimize customer touchpoints.
- Providing relevant CRM insights for Maison-specific business reviews.
- Using data-driven findings to recommend improvements to customer engagement strategies.
Cross-Functional Coordination
The role requires extensive collaboration with different departments and external partners.
The CRM Manager will:
- Work closely with digital, retail and marketing teams.
- Coordinate with IT teams and CRM technology vendors.
- Ensure technical aspects of CRM activities are properly implemented.
- Maintain consistency between CRM communications and Louis Vuitton’s brand identity.
- Support regional and Maison-specific marketing activations.
- Ensure an omnichannel and consistent clienteling experience across the region.
Innovation and Continuous Improvement
Louis Vuitton is also looking for a professional who can identify new opportunities to improve customer engagement through technology and innovative CRM practices.
The responsibilities include:
- Testing innovative CRM tools and digital platforms.
- Following developments in CRM technology and luxury retail.
- Supporting the adoption of new CRM solutions.
- Training local teams on new tools and processes.
- Collecting feedback from retail and other teams.
- Identifying opportunities for process improvement.
- Promoting a culture based on customer centricity and data-driven decision-making.
Candidate Profile
Louis Vuitton is seeking a candidate with experience in the luxury retail sector and the ability to work effectively in a fast-paced environment.
The ideal candidate should have:
- Experience in luxury retail.
- Strong knowledge of database management.
- Expertise in digital marketing and CRM.
- Experience with customer engagement strategies and clienteling.
- Strong analytical and problem-solving abilities.
- Excellent communication skills.
- Strong collaboration and interpersonal skills.
- High adaptability in a fast-moving business environment.
- Strong customer-centric thinking.
- Effective decision-making abilities.
- High emotional intelligence.
- Leadership qualities.
- Strong organizational and coordination skills.
Arabic language skills are preferred for this position.
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2. Merchandising Manager – Women’s Universe
Location: Dubai, United Arab Emirates
Employment Type: Full Time
Contract Type: Permanent
Published: September 25, 2026
Company: Louis Vuitton Middle Eas
About the Job
Louis Vuitton is also recruiting a Merchandising Manager – Women’s Universe in Dubai. The position will support the Merchandising Director in developing and executing merchandising strategies designed to drive sales, optimize inventory and improve store performance across the regional retail network.
The role covers several important product categories, including Leather Goods, Ready-to-Wear, Shoes, Accessories, Fragrance and Beauty.
The Merchandising Manager will combine hands-on operational responsibilities with strategic oversight and decision-making. The position requires an analytical, highly organized and proactive professional who can manage several product categories and priorities in a fast-paced luxury retail environment.
The successful candidate will also act as an important link between Louis Vuitton’s Middle East retail teams and its Paris-based counterparts.
Merchandising and Buying Strategy
The Merchandising Manager will be responsible for developing seasonal assortments that balance commercial performance, Louis Vuitton’s brand image and the specific requirements of individual stores across the region.
Key responsibilities include:
- Building seasonal product assortments across assigned categories.
- Balancing commercial requirements with Louis Vuitton’s luxury brand positioning.
- Taking into account the individual characteristics and needs of different stores.
- Representing the Middle East market during Paris showroom visits and buying sessions.
- Communicating regional market requirements to Paris teams.
- Defending the specific needs and characteristics of the Middle Eastern market.
- Monitoring competitor activity.
- Tracking market trends and changes in customer preferences.
- Analysing client feedback.
- Using market insights to support assortment and pricing decisions.
Commercial Follow-Up and Stock Management
A key responsibility of the role is to monitor sales performance and inventory levels across the regional network.
The Merchandising Manager will:
- Analyse weekly sales performance.
- Monitor sell-through rates.
- Review stock levels across stores.
- Identify commercial risks and opportunities.
- Initiate corrective actions where necessary.
- Work with retail teams to reduce potential stock depreciation.
- Develop and manage allocation strategies.
- Ensure the right products are available in the right stores at the right time.
- Monitor product performance across different locations.
- Use sales and inventory data to improve commercial decisions.
Cross-Functional Collaboration
The Merchandising Manager will work closely with several internal teams to ensure the successful execution of product launches, events and commercial activities.
Responsibilities include:
- Partnering with retail leadership.
- Working closely with Store Managers.
- Gathering qualitative feedback from retail teams.
- Understanding store-level product priorities.
- Aligning retail teams on commercial actions.
- Collaborating with Visual Merchandising teams.
- Coordinating with Supply Chain teams.
- Working with Marketing and Communications teams.
- Supporting the execution of launches and events.
- Ensuring alignment with the commercial calendar.
- Representing Middle East market requirements to Zone Merchandising teams.
- Ensuring regional market specificities are reflected in wider merchandising strategies.
- Working with Learning teams to support the development of retail employees.
Team Leadership and Development
The position also includes responsibility for managing and developing members of the merchandising team.
The selected candidate will:
- Lead direct reports, including Product Merchandisers and Product Merchandiser Assistants.
- Coach and develop team members.
- Build a high-performing and collaborative team environment.
- Support professional development within the merchandising team.
- Provide product and category training to store teams.
- Help retail employees develop strong product knowledge.
- Build compelling product storytelling to support customer engagement and sales.
Product Categories
The role covers multiple areas within Louis Vuitton’s Women’s Universe, including:
- Leather Goods
- Ready-to-Wear
- Shoes
- Accessories
- Fragrance
- Beauty
The successful candidate will be expected to manage these categories with a strong understanding of luxury consumers, regional market dynamics and commercial performance.
Educational Qualifications
Candidates should have a Bachelor’s degree in one of the following areas or a related discipline:
- Business Administration
- Marketing
- Fashion Merchandising
- Related business or fashion fields
A Master’s degree is preferred.
Professional Experience
Applicants should have a minimum of 6–7 years of progressive merchandising experience, including at least three years in a leadership position within the luxury retail sector.
Experience in the Middle Eastern market is preferred.
Candidates should demonstrate:
- Strong knowledge of luxury retail.
- Understanding of luxury consumers.
- Knowledge of Middle Eastern market dynamics.
- Experience developing merchandising strategies.
- Experience executing commercial and merchandising plans.
- Proven ability to drive sales and profitability.
- Strong inventory and stock management knowledge.
- Experience working with cross-functional teams.
- Strong analytical and decision-making capabilities.
Key Skills
The ideal candidate should possess:
- Excellent analytical skills.
- Ability to interpret complex sales and market data.
- Strong commercial understanding.
- Excellent leadership skills.
- Strong communication abilities.
- Excellent interpersonal skills.
- Strong organizational capabilities.
- Ability to manage multiple priorities.
- Proactive approach to problem-solving.
- Ability to work effectively in a fast-paced luxury retail environment.
Fluency in English is required. French and/or Arabic language skills will be considered an advantage.
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About Louis Vuitton
Louis Vuitton is one of the world’s leading luxury fashion houses, with a global presence across fashion, leather goods, accessories, footwear, fragrance and beauty. The company operates through an extensive international retail network and places strong emphasis on craftsmanship, innovation, customer experience and its distinctive luxury brand identity.
These Dubai-based positions provide opportunities for experienced professionals to work within Louis Vuitton’s Middle East operations, with responsibilities involving regional customer engagement, luxury retail, merchandising, commercial strategy and cross-functional collaboration.
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