Qatar Insurance Company Announces Multiple Career Opportunities in different Roles Doha: Qatar Insurance Company (QIC), one of the Gulf Cooperation Council’s (GCC) leading insurance providers, has announced a major recruitment drive, inviting qualified professionals to join its expanding workforce across a range of digital, technology, business, and customer service roles. The current vacancies include Social Media Manager, Venture Partner, QA Backend Tech Lead, Communication Designer, Jira Administrator, Middle CRM Analyst, Senior Product Owner, Data Engineer, and Call Center Agent (Telesales). The company is encouraging qualified candidates with relevant experience and expertise to apply for these exciting career opportunities in Qatar.
About Qatar Insurance Company (QIC)
Qatar Insurance Company (QIC), the leading insurance provider in GCC. With a history dating back to 1964. They offering innovative solutions to meet the diverse needs of individuals and businesses. Their vision is to make QIC group become the first Digital Ecosystem in the region by combining insurance and non-insurance services in one platform. Through our digital platforms, such as qic.online and the QIC app, we empower customers to manage their needs anytime and anywhere.
Opening positions
Social Media Manager
Venture Partner
QA Backend Tech Lead
Communication Designer
Jira Administrator
Middle CRM Analyst
Senior Product Owner
Data Engineer
Call Center Agent (Telesales)
- Social Media Manager
Responsibilities
Responsible for the day-to-day execution of the social media strategy, acting as the bridge between the brand’s business objectives and its audience (B2B and B2C communications)
Develop and manage content calendars, continuously optimizing them based on performance and emerging trends
Create creative assets for multiple platforms in collaboration with the design team and external contractors; wrote post copy independently and in partnership with copywriters
Coordinate content publishing, community moderation, and basic performance analytics
Manage work with freelancers and external vendors, preparing detailed creative briefs and ensuring timely project delivery
Monitor key KPIs, tracked performance metrics, and prepare regular reports with actionable insights
Collaborate cross-functionally with product teams to align social media initiatives with business and product objectives
Requirements
At least 1 year of experience in social media marketing, either in-house or at an agency, with a portfolio demonstrating measurable results and case studies
Strong understanding of key social media metrics such as ER, CTR, Reach, and other performance indicators, with the ability to prepare analytical reports
Fluent in English; proficiency in Arabic is a strong advantage
Solid understanding of the specifics of different social media platforms, including how content formats and user behavior vary across channels, as well as the distinctions between educational, entertainment, promotional, and other content types
Strong teamwork and stakeholder management skills, with the ability to build productive relationships with external vendors and contractors
Familiarity with modern AI tools and their practical applications in content creation and marketing workflows
Understanding of social media boosting and paid content promotion is a plus
2. Venture Partner
Responsibilities
Conduct a continuous audit of QIC digital hub’s product ecosystem to identify strategic gaps and white spaces across our verticals (insurance, auto, travel, fintech, lifestyle)
Define and apply a repeatable build/buy/partner framework, working with Product, Engineering, and Finance to compare internal build cost and timeline against external solutions
Source and evaluate SaaS vendors, platforms, and technology solutions as potential “buy” candidates: fit, integration complexity, pricing, and lock-in risk
Proactively scout startups in MENA and globally across insurtech, fintech, mobility, travel tech, and AI — maintain a live deal pipeline
Run first-stage startup evaluations: team quality, product-market fit, technical readiness, and alignment with QIC’s ecosystem strategy
Produce clear investment and partnership memos with go/no-go recommendations for C-level stakeholders
Coordinate due diligence sessions with Product, Engineering, Legal, and Finance for approved candidates
Define integration roadmaps for new partnerships and track post-integration KPIs
Requirements
At least 5 years of experience in strategy, corporate development, venture capital, or startup ecosystem roles — ideally a combination
Demonstrated track record of producing build/buy/partner analyses that influenced real business decisions
Deep familiarity with at least one of our core verticals: insurtech, fintech, mobility, travel tech, or super-app platforms
Experience working in or with GCC / MENA markets is a strong advantage
Structured, data-driven thinking with the ability to write concise executive-ready memos and present to senior stakeholders
Technical fluency — enough to evaluate integration complexity and discuss API readiness with Engineering teams
Comfortable working autonomously in a fast-moving, remote-first environment
English level B2 or higher
- QA Backend Tech Lead
Responsibilities
Define and own the backend quality strategy across the software development lifecycle
Lead testing of distributed microservices, APIs, event-driven architectures, and end-to-end business flows
Build and evolve automated testing frameworks and quality gates within CI/CD pipelines
Drive non-functional, performance, and reliability testing for high-load backend services
Use observability tools to investigate production issues and collaborate with engineering teams on root-cause analysis
Improve test infrastructure, quality metrics, and engineering processes to increase release confidence
Requirements
5+ years of experience in QA Engineering
Proven technical leadership as a QA Tech Lead, QA Lead, or Principal SDET, with hands-on ownership of quality for production backend services
Significant experience testing distributed backend microservices, including gRPC APIs and Kafka event-driven systems
Hands-on experience with test automation, CI/CD quality gates (GitLab CI)
Experience with Kubernetes and public cloud platforms (GCP preferred)
Strong knowledge of observability tools (ELK, Grafana) for production debugging and root-cause analysis
Working background in defining QA strategy across the SDLC, including performance testing, quality metrics, and release readiness
Proficiency in performance and non-functional testing for high-load backend services
Excellent communication and stakeholder management skills
English level B2 or higher
- Communication Designer
Responsibilities
Develop elements for marketing and brand communication, such as digital ads, SMM, e-mails, POSM, analyze results and generate hypotheses for their improvement together with the channel owners
Create illustrations for our blog, product pages, mobile app (mostly with AI tools)
Participate in brainstorming sessions and creative syncs, collaborate with the content and design team to generate visual ideas for viral posts and campaigns
Short-term 6-month service agreement contract with QIC
Requirements
3+ years of experience in communication design, preferably in-house teams on the product side
Excellent command of Figma, Adobe products, and AI creative tools, such as Krea, NanoBanana, Recraft
Understanding of how design works in layouts in online and offline channels and at different stages of the marketing funnel; the impact of design on business metrics is also evaluated, so if you have experience working on the product and/or marketing side, it would strengthen your application
Understanding of the principles and process of motion and 3D creation, but if there is also a hands-on skill, it will be a big plus
- Jira Administrator
Responsibilities
Own Jira configuration across product and support projects
Configure and maintain workflows, issue types, screens, fields, and project settings
Manage Jira automations, including task creation, assignments, notifications, and integrations
Maintain process documentation in Confluence and keep it aligned with Jira configuration
Support new teams and projects during onboarding to the existing Jira framework
Partner with Product, Engineering, and QA teams to improve processes and resolve configuration requests
Identify process gaps and continuously optimize Jira workflows and governance
Requirements
2+ years of hands-on Jira Cloud administration experience
Strong knowledge of workflows, automation, permission schemes, notification schemes, and issue type schemes
Ability to understand existing Jira configurations and independently implement improvements
Experience working with technical and non-technical stakeholders to gather requirements and deliver solutions
Familiarity with Confluence and process documentation
Basic understanding of Agile software development, including sprints, releases, and QA workflows
English level B1 or higher
Nice to have: experience with Jira Assets, Advanced Roadmaps, API-based integrations (e.g. GitLab)
- Middle CRM Analyst
Responsibilities
Work with the full ecosystem user base and customer interaction history to build user cohorts and targeted audiences for CRM campaigns, product communications, UX research, and customer engagement initiatives across insurance and ecosystem products
Partner closely with CRM, Marketing, and Product teams to define campaign audiences, validate targeting logic, and evaluate campaign performance across different channels and customer segments
Analyze behavioral patterns, lifecycle signals, and customer interactions across multiple data sources to support CRM and retention initiatives
Support both recurring and ad hoc analytical requests based on evolving business needs
Work with large-scale datasets across multiple systems and build structured analytical logic using transactional, marketing, and product data
Contribute to reporting and dashboarding initiatives related to CRM performance, customer cohorts, and marketing activities
Requirements
2+ years of experience in CRM, Marketing, Product Analytics, or similar analytical roles within digital products
Strong SQL skills and experience working with BigQuery or similar cloud data warehouses
Proven experience working with large datasets, combining multiple data sources, and building customer segments
Strong analytical thinking with the ability to translate business needs into actionable insights
Experience collaborating with CRM, Product, Marketing, and business teams
Hands-on experience with BI tools such as Tableau, Looker Studio, or Power BI
English level B2 or higher
- iOS Developer (Car Market team)
Responsibilities
Create new features functionality, based on design and analytics materials provided, as well as push forward new releases of iOS application
Cover code with unit-tests covering all edge cases, usability issues and general reliability
Work on bug fixing and improving application performance
Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Working closely with analytics, designers, QA team
Requirements
At least 3 years of work experience in a similar position
Significant experience with all aspects of native mobile application development on iOS, Swift
Proficiency in multithreading, async/await or GCD
Has used several tools from SwiftUI
Have published at least one original iOS app
Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
Solid understanding of the full mobile development life cycle
English level B1 or higher
- Middle QA Engineer
Responsibilities
Own end-to-end quality assurance across a multi-component ecosystem, including Web, iOS/Android mobile applications, and Backend services
Lead validation of high-risk integrations, including third-party SDKs, ensuring data integrity, performance, and reliability
Design and maintain test strategies, test plans, and acceptance criteria for complex product features
Perform early-stage (shift-left) analysis of requirements, specifications, and architecture to identify risks and inconsistencies
Manage the full defect lifecycle: identify, document, prioritize, and verify fixes within release cycles
Conduct root cause analysis (RCA) using logs and monitoring tools across staging and production environments
Collaborate with DevOps and Automation teams to improve CI/CD processes and accelerate delivery
Provide flexible QA support across teams and projects based on business needs
Requirements
Over 3 years of experience in Software Quality Assurance within product-driven or financial environments
Strong expertise in mobile QA: deep understanding of iOS and Android architectures, experience with Xcode and Android Studio, and client-server interactions
Hands-on experience with traffic inspection tools (e.g., Charles, Proxyman, Fiddler) for debugging integrations and analyzing API traffic
Solid experience in backend and API testing: REST (Postman, Swagger, cURL) and familiarity with gRPC (Protobuf)
Understanding of microservices architecture and event-driven systems (e.g., Kafka)
Experience with monitoring and logging tools (e.g., Sentry, Firebase Crashlytics, Kibana) for troubleshooting and RCA
Strong knowledge of QA methodologies, Agile/Scrum practices, and experience working in complex, enterprise environments
English B2
Nice-to-have: Basic knowledge of test automation, CI/CD (GitLab CI/GitHub Actions), containerization (Docker/Kubernetes), and SQL for data validation
- Senior Product Owner
Responsibilities
Own the end-to-end development of the travel stream, including monetisation model, unit economics and scalable growth strategy
Define go-to-market approach, positioning, pricing and segmentation for new travel products
Build strategic partnerships with aggregators, booking providers and experience partners
Lead product discovery through customer research, JTBD framework and market validation
Define and prioritize roadmap aligned with ecosystem strategy
Lead cross-functional teams and drive delivery from discovery to launch
Establish experimentation, analytics and performance metrics to optimise engagement and retention
Drive growth through ecosystem integrations including loyalty, insurance embedding, BNPL and wallet
Requirements
Over 5 years in Product Management / Product Ownership
Proven experience launching a B2C mobile product from 0 → first release
Strong experience in marketplace / travel / booking / fintech / superapp environments
Hands-on experience with monetization models (commission-based, dynamic pricing, bundling)
Strong analytical mindset (unit economics, funnel analysis, cohort analysis)
Experience building and executing GTM strategy
Deep understanding of customer-centric product development (CustDev, JTBD, experimentation)
Experience working with performance marketing
Ability to operate in high-ambiguity, fast-scaling environment
Spoken English level B2 or higher
Nice-to-have: experience in MENA markets / with ecosystem or superapp models / with travel aggregators or booking APIs
- Data Engineer
Responsibilities
Build and maintain scalable data pipelines using Apache Airflow and GCP (BigQuery, Cloud Storage, Dataform)
Develop and optimize ETL/ELT workflows for batch, streaming, and diverse data sources
Improve pipeline and query performance through tuning, partitioning, and clustering
Ensure data quality, reliability, and freshness through monitoring and validation
Apply data governance standards, including access control and schema management
Monitor pipelines, resolve failures, and meet defined SLAs
Write clean, well-documented code and maintain technical documentation
Work closely with analysts, data scientists, and product teams to deliver usable data
Requirements
3+ years of experience as a Data Engineer working with cloud-native data architectures
Strong Python skills with a focus on maintainable, testable, and modular code (OOP, error handling, logging)
Advanced SQL skills, including complex queries and performance optimization
Practical experience with cloud platforms such as GCP or AWS and their core data services
Deep hands-on experience with Apache Airflow (DAG design, retries, sensors, custom operators)
Solid understanding of data warehousing, data modeling, and ETL/ELT best practices
Experience working with MySQL and Oracle as source systems
Familiarity with Git and CI/CD workflows
Understanding of data security, privacy, and monitoring best practices
Working knowledge of Docker and containerization
- Call Center Agent (Telesales)
About the position
We’re looking for a Call Center Agent in Cairo, Egypt, to join QIC’s Call Centre team — the frontline of our brand across the UAE and Qatar. In this role, you’ll handle customer calls and digital inquiries, follow up on leads, support sales, and help customers choose the right insurance solutions. You’ll work in a high-performing team that consistently meets targets, and represents QIC with professionalism, accuracy, and care.
Responsibilities
Handle inbound customer calls professionally and efficiently
Make outbound calls to prospective and existing customers
Communicate with customers via phone, chat, email, WhatsApp, and SMS
Follow up on assigned leads, nurture prospects, and close sales
Accurately document all customer interactions in the CRM system
Meet or exceed individual sales KPIs and performance targets
Stay up to date on products, promotions, and company updates
Identify upselling and cross-selling opportunities
Provide high-quality customer support before and after the sale
Requirements
Bachelor’s degree; a degree in Communications, Relations, or a related field is preferred (final-year students may be considered with proven ability to balance work and studies)
Previous experience in a call center or customer service role is an advantage
Experience in renewal sales, retention, or repeat sales is an advantage
Confidence in handling objections and closing sales with existing customers
Excellent verbal and written English and Arabic, with strong grammar and clarity across chat, email, and messaging channels
Strong attention to detail, sense of responsibility, and ability to multitask
Ability to stay calm, professional, and solution-focused in high-pressure situations
Willingness to open a USD bank account (we’ll support you through the process if needed)
CV in English is essential
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