The financial technology sector has become one of the fastest-growing industries across the Middle East and North Africa, creating exciting opportunities for professionals who are passionate about sales, customer engagement, and digital innovation. As businesses increasingly adopt cashless payment solutions and integrated commerce technologies, companies are searching for talented individuals who can help merchants navigate this digital transformation while driving business growth.
Among the emerging innovators in this space is Fortis, a rapidly growing fintech company headquartered in Dubai. Since its launch in 2022, Fortis has focused on simplifying payment management for businesses while providing intelligent tools that help merchants operate more efficiently. Through innovative technology, strategic partnerships, and a strong commitment to merchant success, the company has established itself as a promising player in the region’s evolving digital payments ecosystem.
As part of its continued expansion, Fortis is currently seeking motivated and customer-focused professionals for the position of Sales Executive – Payments. This opportunity is ideal for candidates with experience in sales, merchant acquiring, banking, fintech, customer service, or technical support who are looking to build a successful career in one of the most dynamic industries in the region.
About Fortis
Founded in Dubai in 2022, Fortis entered the market with a clear mission: to make business operations easier by transforming the way merchants manage payments and daily activities.
Traditional payment terminals were often viewed simply as devices used for card transactions. However, Fortis recognized that businesses needed more than basic payment acceptance. Merchants were increasingly seeking solutions that could help improve efficiency, streamline operations, and deliver valuable business insights.
With this vision in mind, the company developed cloud-powered payment solutions designed to serve as intelligent business tools rather than simple payment devices. By combining payment processing with modern software capabilities, Fortis enables businesses to simplify operations while improving customer experiences.
The company’s innovative approach quickly gained recognition within the fintech sector, helping establish a strong foundation for future growth.
Transforming Business Through Smart Payment Technology
The payments industry has undergone significant changes over the past decade. Consumers expect faster, more convenient payment experiences, while businesses require solutions that support both operational efficiency and customer satisfaction.
Fortis addresses these challenges through technology that integrates payments with business management functions.
Rather than forcing merchants to rely on multiple systems, the company provides solutions that bring essential business functions together into a single ecosystem.
This integrated approach helps businesses:
- Manage transactions efficiently
- Reduce administrative workload
- Improve customer service
- Access valuable business insights
- Streamline daily operations
- Support long-term growth
By simplifying complex business processes, Fortis allows merchants to focus on what matters most—serving customers and growing their businesses.
Strategic Growth and Industry Partnerships
A major milestone in Fortis’ journey came in 2023 through a strategic partnership with Network International, one of the leading payment service providers in the region.
This collaboration significantly strengthened the company’s market position while expanding access to advanced payment technologies and merchant networks.
The partnership enabled Fortis to accelerate product development, expand its reach across various industries, and introduce new solutions tailored to evolving business needs.
As demand for digital payment technologies continues to grow, the company remains committed to building strong partnerships that support innovation and sustainable growth.
Innovation Designed for Real Business Challenges
Running a business involves managing multiple responsibilities simultaneously. Business owners often balance customer service, employee management, inventory control, financial administration, and operational planning on a daily basis.
Without the right technology, these tasks can become time-consuming and inefficient.
Fortis develops solutions specifically designed to address these challenges.
One example is Table Pay, an innovative solution created for restaurants, cafes, and hospitality businesses.
This technology enables customers to complete payments directly at their tables, eliminating unnecessary waiting times and improving the overall customer experience.
Benefits include:
- Faster service
- Improved operational efficiency
- Reduced customer wait times
- Enhanced customer satisfaction
- Simplified payment processing
The success of solutions like Table Pay reflects Fortis’ commitment to creating practical innovations that solve real-world business problems.
Why Join Fortis?
Working at Fortis offers the opportunity to become part of a fast-growing fintech company operating at the forefront of digital transformation.
Employees gain exposure to:
- Financial technology innovation
- Digital payments solutions
- Merchant services
- Business development strategies
- Customer relationship management
- Regional market growth opportunities
The company fosters a culture that encourages learning, collaboration, and professional development.
For ambitious professionals seeking long-term career growth, Fortis provides an environment where performance and innovation are recognized and rewarded.
Sales Executive – Payments
Fortis is currently hiring for the position of Sales Executive – Payments.
This role is ideal for individuals who enjoy interacting with customers, building business relationships, and helping merchants adopt innovative payment technologies.
As a Sales Executive, you will play a key role in introducing businesses to Fortis’ payment solutions while helping them understand how technology can improve operational efficiency and business performance.
The position combines sales expertise, customer engagement, product knowledge, and relationship-building skills.
Successful candidates will have the opportunity to work closely with merchants across various industries while contributing directly to the company’s growth.
Role Overview
The Sales Executive – Payments will be responsible for identifying potential business opportunities, engaging with merchants, and promoting Fortis payment solutions.
The role requires strong communication abilities, sales confidence, and a customer-focused mindset.
Candidates should be comfortable conducting sales conversations, explaining product benefits, handling objections, and guiding prospects through the sales process.
The position also involves maintaining accurate records, managing customer interactions, and ensuring that leads receive timely follow-up.
Key Responsibilities
The successful candidate will contribute to business growth through a variety of sales and customer engagement activities.
Responsibilities include:
Merchant Acquisition
Identifying and approaching potential merchants who may benefit from Fortis payment solutions.
Product Presentation
Explaining the features, benefits, and value proposition of payment products and services.
Relationship Building
Developing strong relationships with business owners and decision-makers.
Sales Conversion
Managing prospects throughout the sales process and converting opportunities into successful customer partnerships.
Customer Support
Addressing customer questions and ensuring a positive experience throughout the onboarding journey.
CRM Management
Maintaining accurate customer records, updating sales activities, and documenting interactions within CRM systems.
Lead Follow-Up
Ensuring that potential opportunities receive timely communication and follow-up support.
Market Awareness
Staying informed about payment industry trends, merchant needs, and competitive developments.
Required Qualifications
Fortis is seeking candidates who possess both professional experience and a willingness to learn.
Experience
Applicants should have 1–3 years of experience in a customer-facing role.
Relevant experience may include:
- Payments sales
- Merchant acquiring
- Banking sales
- Fintech sales
- Customer service
- Technical support
Candidates from financial services, banking, fintech, and related industries are encouraged to apply.
Industry Knowledge
An understanding of payment industry concepts is highly desirable.
This includes familiarity with:
- Merchant Discount Rate (MDR)
- Interchange fees
- Settlement cycles
- Payment processing systems
However, Fortis also welcomes candidates who demonstrate a strong willingness to learn and develop expertise quickly.
Communication Skills
Strong communication skills are essential for success in this role.
Candidates should be:
- Confident when speaking with customers
- Comfortable conducting sales conversations
- Capable of presenting solutions effectively
- Skilled at handling objections
- Professional in both verbal and written communication
The ability to build trust and communicate value clearly can significantly impact sales performance.
Process Discipline
Sales success requires organization and consistency.
Fortis values professionals who:
- Follow up consistently
- Manage opportunities effectively
- Document customer interactions accurately
- Maintain CRM records
- Ensure no lead is overlooked
Strong process discipline helps create better customer experiences while improving overall sales performance.
Ideal Candidate Profile
The ideal Sales Executive – Payments candidate is someone who:
- Enjoys working with people
- Is motivated by achieving targets
- Has strong interpersonal skills
- Learns quickly
- Embraces new technologies
- Demonstrates professionalism
- Thrives in a fast-paced environment
Individuals who combine sales enthusiasm with customer-focused thinking will be particularly well-suited to this role.
Career Growth Opportunities
Joining Fortis offers more than a job—it provides a platform for long-term career development.
Employees gain valuable experience within:
- Fintech
- Digital payments
- Merchant services
- Business development
- Customer acquisition
- Financial technology solutions
As the company continues expanding throughout the MENA region, employees may benefit from increased opportunities for advancement and professional growth.
The Future of Digital Payments
The future of commerce is becoming increasingly digital. Businesses are actively seeking technologies that simplify operations, improve customer experiences, and support growth.
Fortis is positioned to play a major role in this transformation through innovative products, strategic partnerships, and a commitment to merchant success.
Professionals joining the company today have the opportunity to contribute to an exciting growth journey while developing expertise in one of the world’s fastest-growing industries.
Conclusion
The Sales Executive – Payments position at Fortis represents an excellent opportunity for professionals looking to build a successful career in fintech and digital payments. With a strong focus on innovation, merchant success, and regional expansion, Fortis offers a dynamic work environment where employees can develop valuable industry expertise while contributing to meaningful business growth. Candidates with customer-facing experience, strong communication skills, and a passion for sales are encouraged to apply and become part of a company that is helping redefine the future of payments across the MENA region.
How to Apply
Interested candidates can submit their application through the official careers page:
https://careers.skailer.com/fortis/jobs/9N8IAG
Applications are encouraged from qualified professionals who are eager to join a fast-growing fintech organization and contribute to the future of digital commerce.
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The Sales Executive – Payments opportunity at Fortis offers an exciting career path for professionals who are passionate about sales, customer engagement, and the rapidly growing fintech industry. As a company that is transforming how businesses manage payments and operations across the MENA region, Fortis provides a dynamic environment where innovation, learning, and career growth go hand in hand. Candidates with customer-facing experience, strong communication skills, and an interest in digital payments will find this role an excellent opportunity to build their expertise while contributing to the success of a fast-growing fintech company. If you are looking to be part of a forward-thinking organization that values merchant success and technological innovation, this could be the perfect next step in your career.
