Qatar Airport : Career Opportunities in Qatar: Hamad International Airport Invites Applications Hamad International Airport, Qatar is hiring for a wide range of positions across operations, engineering, IT, safety, security, customer service, and management.
Build Your Career with Hamad International Airport
Hamad International Airport is one of the world’s leading aviation hubs. Hamad International Airport is known for its modern architecture, advanced technology, operational efficiency, and premium passenger experience. It serves as a major transit gateway connecting Europe, Asia, Africa, the Middle East, and the Americas. Hamad International Airport is Qatar’s primary international airport and the main hub for Qatar Airways.
Key Job Vacancies
- Vice President – Contracts & Commercial (Major Projects)
- Senior Manager – HIA Operations
- Manager – Customer Service & Accessibility
- Manager – Creative Studio
- IT Field Support Manager
- Terminal Duty Manager (Qatari Nationals only)
- Technology Services Controller – Passenger Screening
- Technology Services Controller – Cyber Security (OT Specialist)
- Senior Safety Officer (Investigation)
- Aviation Safety Specialist
- Airport Operations Control Center Officer
- Security Agent – CCTV & Access Control
- Customer Service Improvement Officer
- HVAC Technician
- Equipment Supervisor
- Driver/Messenger
Vice President Contracts & Commercial (Major Projects Department)
Key responsibilities
Oversee project processes to enable the delivery of Major Projects all in accordance with budget, time scales, safety targets and procurement solutions.
Monitoring the activities, works and performance of the appointed PMCMs and Cost Consultants, Design Consultants, Contractors and Suppliers and ensure projects are in line with commercial and contracts
Ensure that Major Projects support and align with organizational strategy by overseeing project commercial and contracts from initiation to commissioning and handover in cooperation with the other MPD Sections.
Responsible for all commercial aspects of engagement with PMCM, Cost Consultants, Design Consultants, etc. and contracts and legal matters to ensure strategic objectives are aligned with each commercial deal and contract.
Responsible for manage the entire procurement, contract and commercial administration and cost control functions of a project from project inception phase to the completion phase, and implement commercial best practice to maximise value and minimize risk and cost.
Qualification About you:
Bachelor’s Degree or Equivalent with Minimum 10+ years of job-related experience
Recognized degree in Quantity Surveying/Engineering/Construction management or equivalent with minimum 25 years job-related experience.
Minimum 25 years of professional experience in quantity surveying and cost management of large/complex projects.
Minimum 10 years professional experience in pre and post contract functions in large International airport (>20 MAP) projects or large multi-phase projects.(Experience in operational airport environment preferred).
Minimum 5 years professional experience in contract administration of Project Management Construction Management and other Consultancy (e.g. Design & Cost Consultancy) Contracts.
Minimum 10 years site experience.
Registered as a Chartered Quantity Surveyor (MRICS) or equivalent.
Past experience in leading a commercial, contract, legal and finance teams.
Terminal Duty Manager (Qatari )
We are currently seeking a highly motivated and experienced Qatari National for Terminal Duty Manager to join our team. As the Terminal Duty Manager, you will oversee the entire passenger terminal complex activities, ensuring smooth operations and exceptional customer service. This is a 24/7 role that reports to the Senior Manager Terminal Operations, with a line to the HIA Operation Manager.
Responsibilities:
Manage and supervise terminal operations, ensuring efficient and effective passenger flow.
Provide visible physical presence throughout the passenger terminal complex during shifts, monitoring busy areas according to traffic flow.
Ensure compliance with safety and security regulations in the aviation industry.
Lead and motivate a team of employees, promoting a positive and customer-centric work culture.
Collaborate with various stakeholders to resolve operational issues and optimize terminal performance.
QualificationRequirements:
Bachelor’s degree or equivalent.
Minimum of 2 years of job-related experience in a customer-facing role
Strong people management skills and experience leading a diverse team.
Excellent communication and interpersonal skills.
Sound knowledge of terminal operations and the ability to make critical decisions under pressure.
Proven track record in ensuring exceptional customer service
Must be willing to work in shifts (morning /night)
Technology Services Controller- Passenger Screening
Responsibilities:
Responsible for the maintenance of the fleet of Passenger Screening System equipment and applications across HIA and DIA.
Responsible to work directly with the business to understand operational needs and translate it into technical requirements.
Work as technical lead to support passenger screening projects and bridge the gap between supplier and project management team.
Responsible for research on emerging industry trends and technologies in passenger screening domain and to recommend proposals for their application at MATAR to achieve tangible benefits, improve passenger experience and safeguard company’s information assets and IT infrastructure.
Responsible for identifying all the risks related to Passenger Screening System and work out a mitigation plan for the same.
Ensure adequate controls related to passenger screening system established, deployed and managed in a secure environment.
QualificationAbout you:
Minimum 7+ years of experience in Passenger Screening System (X-Ray, CT Machines, Body Scanners, Explosive Trace Detectors, Bottle Liquid Scanner etc.)
Bachelor’s degree or equivalent
Experience in working directly with multiple screening equipment manufacturers and evaluation of new technologies.
Experience in implementation and maintenance of Passenger Screening System in a medium to large airport/ aviation environment.
Awareness about the regulatory compliances and certifications in aviation industry.
Technology Services Controller (Cyber Security OT Specialist)
Responsibilities:
Evaluate and reports on compliance with established Cyber Security policy, processes, procedures, control guidelines and generally accepted industry standards and practices.
Leading and/or participating in the planning, design, and implementation of cyber security controls in in accordance with applicable OT standards and guidelines.
Design, evaluate and recommend proven Cyber Security solution in the industry. Work with business and IT team to recommend appropriate cyber security control requirements.
Conduct Cyber Security Risk assessments using established Cyber Security framework to identify cyber risks for mitigation.
Qualification About you:
Bachelor’s degree in a related discipline (Electronics Engineering/ Computer Science).
With at least 5 years of working experience with Operational Technology (OT) Cyber Security.
ISA or SANS GICSP Certification preferred.
Strong team player with excellent communication skills, both written and oral, be willing to learn and have the ability to interact with staff from the executive level down to technical operational teams.
Experience with cyber security processes, tools, and technologies and extensive knowledge of best practices regarding their implementation in commercial IT/OT environments.
Understands how to protect Industrial Control Systems (ICS) and Information Technology systems.
Ability to conduct high level OT Security assessments, demonstrated hands on ability in SCADA, PLC Configurations and design application software of industrial systems.
Hands on working experience with Endpoint security technologies, Backup, Patching and SIEM tools. Prior experience with multiple Operational Technology (OT) environments to include cyber defenses across ICS, IoT and/or SCADA systems, working in Cloud based IT & SOC environments.
Knowledge of industry best cyber security practices and standards to include but not limited to the following; NIST Core Security Framework, NIST 800-53, NIST 800-171, NIST 800-82, ISO 2700x, IEC/ISA 62443Experience in conducting ICS/OT site assessments to identify business critical systems and develop effective risk mitigation measures.
Senior Safety Officer (Investigation)
Key responsibilities:
Respond to reported airside incidents, accidents, serious incidents, near misses, and deviations at Hamad International Airport and Doha International Airport to support timely investigation, occurrence reporting, and compliance with MATAR Safety Management System requirements and applicable procedures.
Conduct investigations into airside occurrences and identified non-compliances or non-conformances to determine causal and contributory factors, identify underlying issues, and support the development of corrective and preventive actions.
Collect, verify, and analyse relevant evidence, including reports, witness statements, site observations, photographs, and applicable procedures, to support accurate investigation findings and objective conclusions.
Qualification About you:
Bachelor’s Degree or Equivalent with Minimum 4 years of job-related experience.
Experience in incident and accident investigation
Experience in preparing incident and accident investigation reports
Knowledge of international civil aviation regulations relevant to the role
Understanding of relevant ICAO Annexes, ICAO documents, and applicable civil aviation regulations
Hands-on experience in aerodrome safety management systems
Senior Manager HIA Operations
WHAT YOU WILL BE RESPONSIBLE FOR:
Airport Operations Leadership
Operational Control & Performance
Emergency & Incident Management
Strategic & Leadership Responsibilities
Safety, Compliance & Governance
Ensure compliance with:
ICAO standards and airport regulations
Safety, security, and environmental policies
Data protection requirements across operations
Take ownership of incident reporting and workplace safety culture
Qualification What We Are Looking For
Bachelor’s Degree or Equivalent with Minimum 10 years of job-related experience.
Minimum 8 years relevant experience.
Attended Airline courses on Passenger Services, Ramp Operations Baggage and Cargo.
Experience in senior management role, process reengineering, solution design, project management change management, demonstrated leadership and motivation skills.
Security Agent CCTV and Access Control
WHAT YOU WILL BE RESPONSIBLE FOR:
conducting security related duties both within the Airport Security Operations Centre (ASOC) and within the terminal building. correct deployment of contracted security agents in the filed ensuring the required standards are met and maintained. You will deputize in the absence of the security supervisor during airport incidents and will also be required to be deployed to any workstation within the ASOC or within the operation.
Report incidents to the Security Supervisor
Follow up any investigations carried out by agents ensuring there is clarity and correct information as directed by Head of Security.
Carryout Surveillance duties within the ASOC through CCTV in order to achieve identification of any possible lacks of unlawful interference.
Qualification About you:
Relevant Vocational, Tertiary or Trade qualification
Minimum 3 years of job-related experience
Good command of English language
Knowledge of reporting procedures
Knowledge of Airport security procedures and regulations, law enforcement procedures and their applications
Knowledge of IATA principles and standards relating to security
Knowledge of current security technology
Knowledge of CCTV and its applications and concepts
Manager Customer Service & Accessibility
dynamic environment, possess excellent customer service experience, develop and implement customer service strategies, communication skills, and have a proven track record in fostering a culture of continuous improvement and inclusivity and, can help us to achieve this ambition by:
Support MATAR customer experience strategic objectives to provide a continuous path of improvement for airports in the area of accessibility for passengers with disabilities.
Develop and implement policies, programs and processes that demonstrate a continuous evolving strategy to measure, evaluate, and improve HIA accessibility management and culture
Delivers customer-oriented metrics and analytics by evaluating available data and methods to select measurements, reports and metrics that provide clear and valuable insights about customer needs and satisfaction.
Driving innovation in service delivery, leveraging technology to improve responsiveness and inclusivity.
Qualification About you:
Relevant College or University qualification to min bachelor’s level or equivalent
Minimum 8 years of relevant experience
Proven senior influencing and relationship management skills that demonstrate ability to balance and manage diverse stakeholder interest.
Strategic thinker and change agent. Ability to challenge current practices and to generate support for/and drive through change.
Strong people management, creates an empowering environment, encouraging individual ownership and initiative
Managerial skills – Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate’s skills. Ability to foster teamwork among team members.
The Manager Creative Studio
Key responsibilities:
Set the creative direction and ambition for the Creative Studio by defining creative standards, visual principles, and execution priorities to achieve distinctive, consistent, and high-impact brand expression across brand design, campaigns, content, and social formats.
Foster a culture of creativity, experimentation, and high craft standards by coaching the studio team, encouraging fresh thinking, and reinforcing brand discipline to achieve innovative creative solutions that remain aligned with HIA’s brand identity.
Strengthen creative briefs and concepts by challenging conventional approaches, guiding idea development, and shaping clearer narratives to achieve more compelling, relevant, and impactful creative.
Elevate creative output by monitoring global trends in design, content, social storytelling, and destination branding and translating relevant insights into studio practice to achieve contemporary, competitive, and audience-relevant brand communications.
Qualification About you:
Bachelor’s Degree or Equivalent with Minimum 8 years of job-related experience
Relevant experience, including leadership of creative teams, studios, or major creative workstreams
Strong creative vision across brand design, campaigns, and content.
Experience leading social content, film, and motion-based storytelling.
Ability to balance creativity with operational delivery and stakeholder needs.
Strong people leadership and creative coaching capability.
Confident communicator, able to articulate and defend creative ideas.
Preferred
IT Field Support Manager
· Lead and manage a team providing 24×7 Customer Support across HIA, DIA and other facilities within HIA premises.
· Accountable for 24×7 on-site customer support at HIA and DIA facilities for end-user infrastructure, passenger processing systems, security systems and digital systems.
· Ensure Service Level Agreements (SLA) are met and a high degree of customer satisfaction is achieved and maintained.
· Accountable for providing support for executive operating out of HIA premises and manage escalation to ensure timely service.
· Provide guidance and technical support for challenging issues and problems, and act as a mentor to the team.
· Regularly evaluate service quality to eliminate recurring issues and minimize the downtime of Service delivered to end users.
Qualification About you:
· Bachelor’s Degree or Equivalent with Minimum 6 years of job-related experience. Work experience in Airport or Airline would be desirable.
· Certification and or good understanding of ITIL Service Management or ISO 20000 best practices.
· Certification and or good understanding and working knowledge of Project Management principals and processes
· Knowledge of end users computing tools and technologies, Microsoft and CUTE products
· Excellent communication and presentation skills and proven ability to effectively interact with team members, Business Units, and peers, earning their trust and establishing credibility, command of English Language
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HVAC Technician
Key Responsibilities
- Under general supervision, diagnoses and repairs systems malfunctions requiring specific technical knowledge and relevant qualifications as well as an understanding on time and material requirements.
- Identifying maintenance risks on equipment, Diagnosing electrical and mechanical faults for HVAC systems
- Cleaning, adjusting and repairing systems, and performing warranty services.
- Performing emergency repairs promptly and efficiently and Providing technical direction and on-the-job training.
- Ensure full awareness of work health and safety requirements and expectations in order to minimize health and safety risks for self and colleagues.
- Follow up work instructions and customers’ requirements and take a direct personal interest in reporting injuries, near misses, incident and collaborating with team members and management to ensure customer satisfaction
- Adhering to safety procedure and guidelines while on job sites and timely completion of work orders.
Qualification About the Candidate
High School or Diploma with with minimum 1 year of Job related experience or Bachelors degree or equivalent with no job related experience
4 Years’ experience in the field of HVAC maintenance and installation involving maintenance for HVAC equipment
Awareness of the chilled water and packaged units
Preferred with airport experience
Technical knowledge related to the corrective and preventive maintenance of heating ventilation , air conditioning and refrigeration system
Ability to read and interpret Technical drawings
Equipment Supervisor
Responsible for overseeing the operation, maintenance and personnel involved in rubber removal and surface cleaning activities across runways, taxiways and aprons at both Hamad International Airport and Doha International Airport. This role ensures full compliance with aviation safety regulations, maximizes equipment performance, and coordinates efficient scheduling of cleaning operations to uphold runway friction standards and maintain continuous operational readiness.
Coordinate with Motor Transport Section for preventive maintenance schedules for all pavement maintenance equipment to ensure timely performance of maintenance.
Manage equipment breakdown/corrective repair through coordination with Motor Transport Section to minimize downtime and ensure equipment are operational during peak periods.
Ensure vehicles/equipment (rubber removal, sweepers, friction testers etc.) in proper working conditions through scheduled inspections and monitoring program to ensure equipment safety and availability.
Qualification About you:
High School Qualification / Vocational Qualification /Diploma or Equivalent with Minimum 3 years of job-related experience OR Bachelor’s Degree or Equivalent with Minimum 2 years of job-related experience Preferred
At least 2-3 years in a supervisory role within airfield maintenance.
Strong theoretical and practical knowledge and experience of airfield pavement equipment (e.g., sweepers, friction testers, rubber removal machines)
Familiarity with local statutory requirements and Code of Practice regulations
Formal training or certification in equipment operation or maintenance
Experience working in a multi-airport environment
Exposure to emergency response planning and adverse weather operations
Ability to supervise in-house equipment operators and outsourced vendors
Ability to schedule personnel and manage daily operations
Ability to prepare various types of reports
Competence in reading and understanding specifications, operation manuals, and preventive maintenance checklists
Strong spoken and written communication skills in English, across all levels
Awareness of airport operational constraints and safety requirements
Driver/Messenger
Key Accountabilities:
As Driver/Messenger, you will be responsible for helping us achieve this ambition:
Serves as key transportation provider by driving various vehicles to pick up and deliver documents, mails, and people to various destinations.
Keeps regular schedule picking up and delivering inter office, department, company and external company documents, mails, small packages, to and from all points.
Ensure the office vehicle is in good running condition and report promptly if any repairs/maintenance checks required.
Qualification About you:
High School qualification with minimum 2 years of work-related experience
Must have a valid Qatari Driver’s License
Good driving skills, familiar with city roads and aware of traffic regulations.
Proficiency in written and spoken English
Basic literacy and numeracy skills
Customer Service Improvement Officer
Deliver customer service and operational improvement campaigns, training, and workshops to the HIA Operations Team.
Contribute towards the creation and design of training programs, workshops, and campaigns that support the awareness of operational and customer service improvement initiatives for HIA Terminal Operations Team, monitoring customer feedback portal and analyzing emerging trends for development.
Maintain a training file of required training programmes for the HIA Terminal Operations Team.
Compile reports on training and campaigns delivered and suggest areas for improvement.
Conduct Customer Service delivery performance evaluations for HIA Terminal Operations Team with support of the Customer Service Specialist.
Qualification About you
High School Qualification / Vocational Qualification / Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 4 years of job-related experience
OR
Bachelor’s Degree or Equivalent with Minimum 3 years of job-related experience
Command of English language
Possesses excellent interpersonal skills with the ability to deal with a wide variety of stakeholders with tact and diplomacy.
Strong mentoring and coaching skills
Application Guidelines
Employees must submit applications through internal vacancies portal (via GEMS) only.
Aviation Safety Specialist
· Assist Line Manager in maintaining and reviewing operational programs related to Aviation Safety and Investigation, ensuring that programs align with SMS requirements and aviation safety standards.
· Liaise with Aerodrome Departments and Airport Stakeholders to address aviation safety requirements and ensure coordinated efforts across all relevant teams.
· Review and verify that aviation safety procedures comply with QCAR regulations, ensuring all procedures meet regulatory standards for safe airport operations.
· Contribute to developing and managing the Hazard Log and Risk Register, supporting MATAR’s documentation requirements, and tracking potential hazards in compliance with State Regulator standards.
Qualification About you:
High School, Vocational and Diploma (Type of Diploma based on roles) Qualification with minimum of 5 years of job related-experience
· Bachelor’s Degree or Equivalent with minimum of 4 years of job related-experience
· Safety Management Systems (SMS) Training completion from ICAO or ACI
· ICAO Annex 14 Training completion course
· Apron Management Training completion course from ICAO or ACI
· Project Management Training from recognized institution
· Technical Writing Proficiency experience in preparing and developing documents, manuals, and Standard Operating Procedures.
· Strong command of English Language – both written and verbal
· Policy Translation skills – ability to convert complex aviation safety policies into clear, concise procedures and actionable feedback.
Airport Operations Control Center Officer
As a Airport Operations Control Center Officer, you will be responsible for helping us achieve this ambition:
Allocation of the parking stands of HIA through the Gate Management System in order to accommodate the traffic according to the safety restrictions.
Day to day flight data processing and validation on the operational day and the next day in the Airport Operational Data base.
Update the Airport Operational Data base of all operational data changes within a range from the day of operations plus 6 days.
Monitoring of data flow on all AOCC systems in order to ensure accuracy and quality of data to all stakeholders and airport users.
Monitor the AOCC systems and its relative interfaces performance in order to secure the operation of the shift and to active contingency measures if required.
QualificationAbout you:
High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma
Based on Role) with Minimum 4 years of job-related experience
Bachelor’s Degree or Equivalent with Minimum 3 years of job-related experience
Attended Airport/Airline operations courses i.e., passenger, ramp and cargo
Experience in a comparative function capacity within the aviation industry (aerodrome operations, ground handling or airline environment.
