
dnata Jobs in Dubai : dnata is offering job opportunities in Dubai, UAE, across cargo operations and travel services. The vacancies featured in the supplied listings include Cargo Agent, Junior Cargo Assistant and Travel Consultant – dnata Global Contact Centres. These positions may interest candidates with experience in logistics, air cargo handling, customer service, travel sales, reservations and ticketing.
As a global air services provider within the Emirates Group, dnata offers a range of career opportunities across aviation and travel-related operations. The advertised roles involve supporting cargo movements, processing shipment documentation, assisting customers with travel bookings and delivering reliable services in a professional environment.
Candidates interested in working in Dubai should review the eligibility requirements for each position carefully. The experience, qualifications and technical skills required differ between the cargo operations and travel consultant roles.
Applications should be submitted through the relevant official Emirates Group Careers links provided below. Applicants should also check the current status of each vacancy before applying, as recruitment details may change.
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dnata Dubai Jobs 2026: Vacancy Overview
| Job Detail | Information |
|---|---|
| Company | dnata – Emirates Group |
| Job Locations | Dubai, United Arab Emirates |
| Industry | Aviation, Air Cargo and Travel Services |
| Vacancies | Cargo Agent, Junior Cargo Assistant, Travel Consultant |
| Employment Type | As specified in the official vacancy |
| Education | 10 years or 12 years of schooling, depending on the role |
| Experience | 1–3+ years, depending on the position |
| Salary | Not specified as a fixed amount in the supplied listings |
| Benefits | Tax-free salary and travel-related benefits, subject to the official offer |
| Application Method | Emirates Group Careers portal |
| Travel Consultant Closing Date | 18 October 2026, as stated in the supplied listing |
Important deadline notice: The supplied Travel Consultant advertisement lists 18 October 2026 as its closing date. As today is October 18, 2026, candidates should check the official application page immediately to confirm whether applications are still being accepted. Closing dates for the two cargo vacancies were not provided in the supplied information.
About dnata
Dubai National Air Travel Agency, commonly known as dnata, was established in 1959 to provide ground handling services at Dubai International Airport. It began with a small team and expanded as Dubai developed into a major international aviation and logistics hub.
Over the years, dnata diversified into cargo handling, travel services, inflight catering, hospitality and other aviation-related operations. The company now has an international presence and provides services across numerous airports and markets.
Its operations support airlines, passengers, cargo customers and travellers through services that include aircraft ground handling, baggage and cargo operations, travel arrangements and catering.
The organisation places importance on safety, operational efficiency, customer service, teamwork and compliance with relevant industry standards. Its varied business activities create opportunities for professionals with different educational backgrounds and areas of experience.
For job seekers, the three positions outlined in this article offer different career paths: hands-on cargo operations, shipment handling and documentation, or customer-facing travel services.
1. Cargo Agent – dnata Cargo
Apply through the official listing:
Job Purpose
The Cargo Agent position involves supporting the movement of import and export shipments through dnata’s cargo operations. The successful candidate will help ensure that cargo, courier items and mail are accepted, processed, documented, handled and transported according to established procedures.
The role combines physical cargo handling, documentation, customer service and the operation of approved equipment. Candidates must be prepared to work in an operational environment where accuracy, safety and timely shipment movement are essential.
Key Responsibilities
The Cargo Agent will perform a range of duties, including:
- Carrying out cargo handling activities related to import and export operations.
- Supporting cargo acceptance and delivery procedures.
- Assisting with the build-up and breakdown of cargo consignments and unit load devices.
- Checking shipment quantities and verifying goods against the relevant documentation.
- Recording cargo information accurately in manual or automated systems.
- Supporting the handling and movement of courier shipments and mail.
- Coordinating with relevant government authorities, including customs and other inspection agencies, when required.
- Handling special cargo, such as dangerous goods, live animals and valuable shipments, in accordance with applicable procedures and training.
- Operating approved cargo-handling equipment when qualified and authorized.
- Loading and unloading cargo from aircraft, trucks and other designated equipment.
- Following departmental procedures, safety requirements and environmental management policies.
- Reporting safety concerns and operational issues to the relevant supervisor.
- Supporting loaders and equipment operators to help maintain efficient cargo operations.
The position requires attention to detail because incorrect documentation, shipment discrepancies or improper handling can affect cargo movement and safety.
Qualifications and Experience
According to the supplied job description, candidates must meet the following requirements:
- Completion of O Level education, equivalent to 10 years of schooling, or Higher Secondary education, equivalent to 12 years of schooling.
- At least two years of experience in logistics and cargo.
- English proficiency at the specified Level 4.
- A valid licence for operating the relevant equipment.
Candidates should confirm the employer’s exact English-language assessment requirements and the equipment licence accepted for this role.
Additional Skills That May Be an Advantage
Applicants may have an advantage if they possess:
- Introductory Civil Aviation training.
- Knowledge of cargo products and documentation.
- Training in special cargo handling.
- Dangerous goods handling training.
- Experience with cargo acceptance, shipment verification or warehouse operations.
Candidates with relevant logistics experience should highlight their responsibilities, equipment certifications and cargo-handling knowledge in their CV.
2. Junior Cargo Assistant – dnata Cargo
<text>Apply through the official listing: https://www.emiratesgroupcareers.com/search-and-apply/26632</text>
Job Purpose
The Junior Cargo Assistant position focuses on the physical handling of cargo, courier shipments and mail, together with the accurate processing of associated documentation.
The employee will help oversee cargo acceptance and delivery, monitor handling activities and ensure shipments are processed according to operational standards. The position also involves working with cargo-handling teams and supporting the safe movement of shipments through the relevant facilities.
Despite the word “Junior” in the job title, the supplied listing requires previous logistics or cargo experience. Applicants should therefore review the experience requirement carefully before applying.
Key Responsibilities
The main duties include:
- Supporting the acceptance and delivery of cargo, courier shipments and mail.
- Maintaining a high standard of customer service during cargo transactions.
- Supervising or overseeing the work of porters and equipment operators as described in the job requirements.
- Checking cargo at different stages of build-up, breakdown, acceptance and delivery.
- Verifying shipment details and recording discrepancies when identified.
- Carrying out inventory checks when requested by customers.
- Recording cargo information using manual or computerized tracking systems.
- Inspecting shipment documentation to support accurate and efficient processing.
- Assisting authorized officials with the movement of cargo, courier items and mail.
- Ensuring dangerous goods are handled in accordance with applicable IATA Dangerous Goods Regulations.
- Supporting the appropriate handling of time- and temperature-sensitive shipments, including pharmaceutical cargo.
- Following relevant requirements for pharmaceutical shipments, including applicable EU Good Distribution Practice standards where required by the operation.
- Maintaining compliance with safety procedures and company policies.
The role requires employees to follow established processes and communicate effectively with colleagues, customers and other operational teams.
Educational Qualifications and Experience
The supplied advertisement specifies the following requirements:
- At least 10 years of schooling or an equivalent qualification.
- Three or more years of experience in a logistics or cargo-related role.
Applicants should make their relevant work experience clear in their CV, especially if they have handled airfreight, warehouse operations, cargo documentation or shipment tracking.
Preferred Skills
The following skills may strengthen an application:
- Experience using computerized data-recording systems.
- Familiarity with airfreight applications.
- Cargo documentation and shipment-tracking knowledge.
- Dangerous goods training.
- Ability to identify discrepancies and follow operational procedures.
- Strong attention to detail and a commitment to safe handling practices.
Candidates should ensure that any cargo or dangerous goods certifications listed in their CV are accurate and current.
3. Travel Consultant – dnata Global Contact Centres
Location: Dubai, United Arab Emirates
Advertised closing date: 18 October 2026
<text>Check the official vacancy and application status: Emirates Group Careers — https://www.emiratesgroupcareers.com/</text>
Job Purpose
The Travel Consultant role is part of dnata’s Global Contact Centres, which support customers with travel enquiries and bookings through multiple communication channels.
The successful candidate will assist customers with travel arrangements, ticket purchases, booking amendments and travel-related information. Communication may take place through telephone, email, WhatsApp and retail service channels, depending on operational requirements.
The role also involves recommending suitable travel products, identifying sales opportunities and helping customers resolve issues that may arise before or during their journeys.
This position may suit candidates with experience in customer service, travel and tourism, reservations, ticketing or commercial sales.
Key Responsibilities
The Travel Consultant will be expected to:
- Respond to customer enquiries in a professional, friendly and timely manner.
- Assist customers with travel bookings, ticket sales and booking amendments.
- Provide accurate information about destinations, travel products, tours and excursions.
- Explain relevant travel requirements, including passport and visa information, health requirements and travel insurance considerations.
- Provide check-in information and other guidance relevant to customers’ journeys.
- Recommend suitable travel services and products based on customer needs.
- Identify opportunities to cross-sell and upsell relevant services.
- Promote applicable travel products and loyalty programmes where appropriate.
- Maintain positive relationships with customers and suppliers.
- Handle travel disruptions and customer concerns by identifying suitable solutions.
- Maintain accurate booking information and follow internal procedures.
- Meet customer service, quality and sales performance targets.
- Follow company communication standards across all supported channels.
- Work with different customer groups, including retail, government and corporate customers, as required.
The role combines customer service with sales responsibilities. Candidates should be comfortable understanding customer needs, explaining options clearly and working towards measurable performance targets.
Qualifications and Experience
The supplied listing states that applicants should have:
- Completion of 12 years of schooling or an equivalent qualification.
- At least one year of experience in commercial sales, reservations, ticketing, travel and tourism, or customer service.
Applicants should verify the exact qualifications and experience requirements on the official listing before submitting their application.
Preferred Skills
The employer’s supplied description highlights several qualities that may be beneficial:
- Strong communication and interpersonal skills.
- Confidence in handling customer enquiries.
- Good listening skills and the ability to understand customer requirements.
- A customer-focused approach to service delivery.
- Sales and influencing skills.
- Ability to identify appropriate products and additional services.
- Accuracy and attention to detail.
- Comfort using computers and learning new systems.
- Ability to work in a fast-paced, target-oriented environment.
- Adaptability and a positive attitude.
- Flexibility to work shifts, including evenings, weekends and public holidays, where required.
Experience with booking systems, ticketing platforms or travel reservation applications may be useful, although candidates should confirm any specific system requirements through the official vacancy.
Salary and Benefits
The supplied Travel Consultant listing mentions a tax-free salary and travel-related benefits, including discounts on flights and hotel stays. However, it does not provide a specific salary figure.
The exact salary, allowances, eligibility rules for travel benefits, working hours and other employment conditions should be confirmed through the official recruitment process.
Salary and Benefits Across These Vacancies
The supplied listings do not specify exact monthly salary amounts for the Cargo Agent, Junior Cargo Assistant or Travel Consultant positions.
The job descriptions refer to tax-free salary packages and travel-related benefits, but candidates should not assume that every benefit applies identically to every position.
Before accepting an offer, applicants should ask the employer to confirm:
- Monthly basic salary and any allowances.
- Working hours and shift arrangements.
- Overtime eligibility and payment rules.
- Weekly rest days and annual leave.
- Medical insurance and employment visa arrangements.
- Any applicable travel or accommodation benefits.
- Probation period and contract conditions.
- Training requirements and any equipment certification conditions.
All employment terms should be checked against the official offer and contract.
How to Apply for dnata Jobs in Dubai
Interested candidates should use the official Emirates Group Careers portal to access the vacancy details and submit an application.
Application procedure:
- Open the official application link for the position you want to apply for.
- Read the complete job description and confirm the minimum qualifications and experience requirements.
- Check whether the vacancy is still open.
- Prepare an updated CV highlighting relevant experience, education, technical skills and language abilities.
- Include valid equipment licences or relevant cargo training certificates if applying for a cargo role.
- For the Travel Consultant role, highlight customer service, sales, reservations or ticketing experience.
- Complete the online application and provide accurate information.
- Submit the application as instructed on the official portal.
- Monitor your email and phone for recruitment communications.
Applicants should apply separately for each suitable vacancy and tailor their CV to the specific responsibilities of the position.
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Important Advice for Applicants
Candidates should use the official Emirates Group Careers website to verify job availability, application deadlines and recruitment requirements. A third-party job article may not always reflect the latest status of a vacancy.
Do not pay unverified individuals who promise guaranteed selection or an employment offer. Recruitment communications and any requests for documents should be verified through official channels.
Candidates should also avoid submitting inaccurate information about their experience, language ability or equipment licences.
Conclusion
The dnata vacancies in Dubai offer different opportunities for job seekers interested in aviation, logistics and travel services. The Cargo Agent position focuses on cargo handling, shipment documentation and equipment operations, while the Junior Cargo Assistant role involves shipment processing, cargo checks and coordination with operational teams. The Travel Consultant position is aimed at candidates with experience in customer service, sales, reservations or travel-related work.
Applicants should compare their qualifications with the requirements of each role and apply through the relevant official Emirates Group Careers link. The Travel Consultant listing carries a stated closing date of 18 October 2026, so candidates should check its current status promptly. Salary amounts and detailed employment terms should be confirmed directly through the employer’s official recruitment process.
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